Privacy Policy

In General

We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses, and, in some cases, billing information (such as credit card number, cardholder name, and the card’s expiration date). We also may request information about your traveller preferences. You can choose not to provide information to us, but in general, some information about you is required in order for you to register as a member; purchase products or services; complete a traveller profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.

Information from Other Sources

Joysstay Services does not currently use independent third-party sources to add to our user account information or delivery and address information.

Automatic Information

We automatically collect some information about your computer when you visit www.Joysstay.com. For example, we will collect your IP address, Web browser software (such as Google Chrome or Internet Explorer), and referring website. We may also collect information about your online activity, such as properties viewed, reservations sent, and purchases made. One of our goals in collecting this automatic information is to help customize your user experience.

Cookies and Other Web Technologies

When you visit Joysstay.com, we may assign your computer a "cookie" (a small, unique identifier text file). For example, whenever you sign in as a Joysstay.com member, we record your member ID and the name on your member account in the cookie file on your computer. We may also record your password in this cookie file, if you checked the box entitled "Save this password for automatic sign-in." Note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please note that if you refuse to accept cookies from Joysstay.com, you may not be able to access many of the travel tools we offer.

How We Use Your Personal Information

We may use your personal information to help us provide better service, make travel arrangements on your behalf, and improve the Joysstay.com experience.

How You Can Access Your Personal Information

You can access your information at various points on the Joysstay.com website. These include: (i) The Joysstay Profile page, where you can view, update, or change your personal information and update your member profile, travel preferences, and associated information; (ii) The Account page, where you can change your password.

Your Choices Regarding Collection and Use of Your Information

As discussed above, you can choose not to provide us with any information, although it may be needed to make travel reservations, contact our suppliers, or take advantage of certain features offered on Joysstay.com.

You can also add or update information on the Joysstay Profile and Account pages as described above.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from Joysstay.com, you will not be able to access portions of our site.

How We Protect Your Personal Information

We want you to feel confident about using Joysstay.com to plan your vacation rental, so we are committed to protecting the information we collect. While no website can guarantee complete security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Children's Privacy

Joysstay.com does not sell services for purchase by children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

External Links

If any part of the Joysstay.com website links you to other websites, those websites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Changes to this Privacy Policy

Joysstay.com may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the e-mail address you provided to us or by placing a prominent notice on our website.

How You Can Contact Us

If you have questions about this Privacy Policy (or your travel planning or purchases), please e-mail us at support@Joysstay.com.

This Privacy Policy is effective as of October 25, 2024.